Searching for care for yourself or a loved one can be an exhausting process. There are so many things to consider! You may be tempted to hire an independent caregiver, which can often be less costly than going through an agency. However, working with an agency like Pallas Care can make the process easier and provide you with more value over the long term. Simply put, working with a home care agency like Pallas Care gives you peace of mind.
Safety
Pallas Care ONLY hires personal care attendants who are registered as a Home Care Aide with the California Department of Social Services. That means caregivers have been background checked and screened for contagious diseases like tuberculosis.
Screening
In addition to only working with registered HCAs, Pallas Care selects our personal attendants through a rigorous and competitive process. This ensures that we hire only the very best in the industry; people we would trust with our own families. We invest in our personal care attendants’ personal and professional growth and development. Pallas Care believes that treating employees well prepares them to treat you and your family well.
Protection
Pallas Care is licensed, bonded and insured. If anything were to happen to you OR someone else in your home, you would be protected up to a maximum of $1,000,000 for each incident.
Employment Laws
Caregivers, Home Care Aides, and Personal Care Attendants are all covered under the CA Domestic Worker Bill of Rights. These workers must be hired as employees, not independent contractors. California has some of the strongest worker protections in the nation. If you’re not an expert in employment regulations, working with an agency like Pallas Care will save you time, money, and aggravation.
Pallas Care’s team of legal experts ensures that we are compliant with all federal, state, and local labor laws. We handle all aspects of Human Resources, keeping meticulous records of services provided and hours worked. This reduces or eliminates the likelihood that you will face an employment or discrimination complaint.
Training
Pallas Care requires 60% more annual training hours than the state minimum. Our proprietary signature training focuses on providing exceptional customer service based on our founder’s 16 years of experience working with high net worth individuals. You can be assured that your satisfaction is at top of mind for all of Pallas Care’s personal care attendants. You’ll also be assigned to a staff member concierge to help you navigate our services and address any questions or concerns promptly.
Availability
Working with Pallas Care ensures that a caregiver will be there when you need one. If your regular personal care attendant can’t make their shift for any reason, we’ll find a qualified substitute. This saves you time and aggravation.
Pallas Care is the smartest choice you can make when planning for yourself or a loved one to stay safe, comfortable, and independent at home. Contact us at 213-290-4541 or jennifer@pallas.care to schedule a free initial consultation today.
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